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Can't log in / sign up on Android
Can't log in / sign up on Android

Having an issue signing into Android, here's some help!

Updated over 2 months ago

One of the best things about Android is customisation, however sometimes the way you've customised your mobile can block our authentication process. Supernotes uses the browser on your Android to securely authenticate your app, however if you've installed a custom one then it can interfere with the process.

Log in / Sign Up buttons don't do anything

If you download the Supernotes Android app and the Log In / Sign Up buttons appear unresponsive it's likely that you have custom Default browser logic that might be breaking the sign in.

  1. Try going into your Android Settings > Default Browser App

  2. Set your default browser to Chrome.

  3. Then go back to Supernotes and try logging in, it should work this time!

Known Default Browser Issues

The following default browser settings are known to break our authentication process:

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